Help Topic: "I don't want to receive resume submissions via email or online!"

If  your company or agency no longer wishes to receive submissions (resumes, photos, reels, etc.) from actors, models, performers, or crew via email, then Back Stage may be able to help you. However, first we'll need to figure out where your email address is being found in Back Stage's print and/or online editions.

Please check on the following possibilities:

1) Are you currently running a casting/job notice on Back Stage, calling for submissions to your company, project, or agency? If so, then your email address and/or a related "submit online" option might be listed there in addition to or instead of your normal mailing address or audition-location info, depending on what you entered when you posted the notice via our Find Talent/Casting Center Employer system. We could easily remove your email address (if it's visible) from this posting and/or turn off the submit/apply online option  for you. Simply contact the Back Stage Casting Department with your request, being as specific as possible in regards to the title of your project, the name of your company, and any other details you remember that will help us locate the notice (e.g., your username, the "Casting Job ID" number associated with the notice, the approximate date that you posted the notice, etc.)

2) Do you know if you’re listed on RossReports.com? If so, then your email address might be contained in your company listing there and/or in the Ross Report print editions.  To have your Ross Reports contact info updated or removed, please contact the Back Stage Casting Department with your request, being as specific as possible in regards where you think your contact info is listed, along with the name of your company, and any other details you know that will help us locate the outdated listing. We'll then forward your request on to editors of the print and online editions of Ross Reports.

3) Have you created a Public Company Profile from within your Back Stage Casting Center Employer Toolbox? If so, then you can manage, update, or delete your full profile or some of the contact info in the profile at anytime. Simply visit the "Manage Your Public Profile" page via your Find Talent/Casting Center Employer Account.

4) Did you create a Saved Search or Resume Alert via your Find Talent/Casting Center Employer Account? If so, then your Saved Search may be searching the BackStage.com Online Talent Database for you, based on the search-criteria you entered -- while your Resume Alert Agent may be emailing you the search results directly. To turn these email Alerts off, simply visit your "Manage Résumé Email Alerts" page.

5) Is your email address listed on your own website or anywhere else online? If so, then some of Back Stage’s subscribers may be emailing their BackStage.com Multimedia Resumes to you after finding your email address somewhere else online. We have no control over what email addresses our subscribers choose to email their resumes to if the actors, models, performers, or staff/tech/crew applications are pulling the email addresses from some external source. For more information on how actors and other entertainment industry professionals use Back Stage to email Multimedia Resume Submissions, click here.

Note: If you're receiving a lot of unsolicited and undesired submissions via email from Back Stage’s readers -- and you don't  think this may have been just a one-time occurrence --  then please contact the Back Stage Casting Department with as many details about the problem as possible. For instance, please note whether or not the submissions you received contained a Back Stage logo image or some other identifying mark that made it appear to be from Back Stage. Also, if you could forward us a copy of one of the submission emails, we'll be able to more easily track down the source from which your email address was found/used on our website.

-- Luke Crowe, National Casting Editor, Back Stage