Back Stage 411 - Casting FAQ

Help for Agents, Managers, and Stage Parents Managing Multiple Multimedia Resumes

Agents and Personal Managers can sign up for a regular BackStage.com subscription and then use the subscription to create Multimedia Resumes for all of their clients (or have their clients create Multimedia Resume themselves from within the Agent or Manager's subscription account).

They can then submit their clients to the casting, job, competition, and festival notices located in the BackStage.com Casting database. And all of the Multimedia Resumes can be included in the BackStage.com "Find Talent" Multimedia Resume Talent Database that's searched by thousands of employers, casting directors, directors, and producers

Similarly, Stage Mothers/Stage Parents can create Multimedia Resumes for all of their children using a single BackStage.com subscription.

However, currently there are a few small limitations in regards to BackStage.com subscriptions being used to manage and submit multiple resumes. Read on to learn more:

View Your Order Receipts After Posting a Notice

After posting a notice via BackStage.com -- seeking cast, crew, and/or submissions for your projects (which may include calls for film, television, theatre, dance, music, writing, or comedy-club projects, entertainment-industry contests, film festivals, workshops, auditions, membership companies, etc.)  --you can view and/or print your order receipts at anytime.

Simply take the following three steps:

"Where are my Resume Alerts, Application Submissions, and other BackStage.com emails?"

Talent-Database Resume Alert Emails are an exclusive self-serve feature of the Find Talent/Casting Center Employer Toolbox section of BackStage.com. You can create as many alerts as you’d like, to automatically search through the BackStage.com Talent Database for exactly the actors, performers, and crew you need. You can renew the alerts, extend the alerts, edit the alerts, delete the alerts, etc.

If at anytime you stop receiving the Alerts that you’ve created, then please log into the site and make sure that your Résumé Inbox (Application Submissions Manager Inbox) is not filed up, that none of your Resume Alert Email Agents need to be renewed, and that your search-criteria is correct and optimized.

Also, make sure to check your "spam," "bulk," and "junk" email folders in case Back Stage's emails are accidentally being caught by your email program's spam filter! More details are below . . .

Help Topic: "I can't see my new Cover Letter, Saved Searches, Resume Updates, or other Casting Items!" - Page "Refresh" (F5) Notes

If you’re sure that you’ve saved and/or updated a cover letter -- or any other item on BackStage.com, such as your Saved Searches, resume changes, etc. -- but you’re not seeing the new items or changes or they appear to be available, then there’s likely just a temporary “cache” problem between your web-browser and BackStage.com.

Usually the simplest way to solve this is to simply “refresh” the page(s) you’re having trouble with.

To refresh a page, click on the “refresh” or “reload” button on your web-browser’s toolbar a couple of times. Or click on the F5 key on your keyboard a couple of times. (Note: On some multimedia keyboards and Apple/Mac computers, you may need to hold down on the “Fn” Function Key at the same time as the F5 key in order to make the refresh-function work; and for some browsers Ctrl-F5 may work instead.)

Help Topic: "I don't want to receive resume submissions via email or online!"

If  your company or agency no longer wishes to receive submissions (resumes, photos, reels, etc.) from actors, models, performers, or crew via email, then Back Stage may be able to help you. However, first we'll need to figure out where your email address is being found in Back Stage's print and/or online editions.

Please check on the following possibilities:

Email Your Resumes - Submit Multimedia Resumes and Cover Letters to Casting Notices -- And Apply to Projects

You can submit your Multimedia Resume (a resume enhanced with photos, links, etc.) to casting directors, producers, directors, and other employers and individuals using a few different options on BackStage.com.

Instructions, Tips & Tricks:

"Where are my Casting/Job Alerts and other BackStage.com emails?"

Casting/Job Alert Emails are a subscriber-exclusive self-serve feature of BackStage.com. You can create as many casting alerts as you’d like.  You can renew the alerts, extend the alerts, edit the alerts, delete the alerts, etc.

If at anytime you stop receiving the Alerts that you’ve created, then please log into the site and make sure that your Saved Casting/Job Notices Inbox is not filed up, that none of your Casting Alert Email Agents need to be renewed, and that your search-criteria is correct and optimized.

Also, make sure to check your "spam," "bulk," and "junk" email folders in case Back Stage's emails are accidentally being caught by your email program's spam filter! More details are below . . .

Your INBOX: Saved Casting/Job Notices

Notices that you save on BackStage.com are added to your personal BackStage.com Casting/Jobs Inbox.

Your Saved Casting/Job Notices Inbox (as well as your Submissions Outbox) can be accessed via your Career-Center TOOLBOX page, here:  http://www.backstage.com/bso/castingcall/toolbox

 

Find Top Talent With Back Stage

Quickly reach thousands of actors, models, performers, and crew in your area with Back Stage, the industry’s #1 resource for finding talent and promoting auditions for nearly 50 years.

Back Stage's popular "Post a Notice" option allows industry professionals to reach top talent and generate buzz via Back Stage's network of websites, e-newsletters, and print publications. Find cast and crew for film, theatre, and commercial projects and call for submissions to film festivals, open mikes, entertainment-industry contests, workshops, and more.

Problems Viewing Notices, Resumes, Videos, Etc. -- Web Pages Failing to Open

If you're experiencing a problem with any aspect of BackStage.com or Casting.BackStage.com, then please try refreshing the page you're looking at or try clearing out your browser cache. This will usually resolve a variety of issues.

However, if problems persist, then it's highly likely that you either need to immediately upgrade your web-browser or adjust your pop-up blocker, cookie, JavaScript, privacy, whitelist, and/or other security settings on your computer.

The following five steps will help you resolve a wide variety of problems that you may be experiencing on BackStage.com and other websites: