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"Where are my Casting/Job Alerts and other BackStage.com emails?"

Castingyoucantrust_small_clapboar_4 Casting/Job Alert Emails are a subscriber-exclusive self-serve feature of BackStage.com. You can create as many casting alerts as you’d like.  You can renew the alerts, extend the alerts, edit the alerts, delete the alerts, etc.

If at anytime you stop receiving the Alerts that you’ve created, then please log into the site and make sure that your Saved Casting/Job Notices Inbox is not filed up, that none of your Casting Alert Email Agents need to be renewed, and that your search-criteria is correct and optimized.

Also, make sure to check your "spam," "bulk," and "junk" email folders in case Back Stage's emails are accidentally being caught by your email program's spam filter! More details are below . . .

However, note that the Alerts only email you when new or recently updated casting/job notices are available that match the search criteria you created for each particular Alert -- so there will likely always be some days when you won't receive Casting/Job Alert Emails from Back Stage.com, assuming that brand-new/unique notices that you've never seen before may not be available every single day of the week (depending, of course, on your saved-search settings, how many notices you've asked to be sent every day, and how many new notices have been posted to BackStage.com on any given day).

But you can access, update, delete, or renew your Casting/Job Alert Agents at anytime via the Manage Casting/Job Alerts link located in your Casting.BackStage.com Career Center/Actor's Toolbox and via the Manage Alerts link located on your Saved Searches page.

And if you're unhappy with the results that a Casting Alert is delivering to you, then simply Manage/Edit/Update the alert's Saved Search criteria -- or create a new Casting Alert using new Saved Search search-criteria -- until you have a set of Casting Alerts and Saved Searches that you’re happy with.

IMPORTANT MISSING EMAIL NOTE: When creating a new Casting Alert, we suggest choosing the “Send links in an email” option but NOT the “Save notices to inbox” option. Because the “save to inbox” option will likely fill up your Saved Casting/Job Notices Inbox way too quickly  . . .  And once your BackStage.com Casting Inbox has approximately 200+ items saved in it, the system will think that you’ve been overwhelmed with unviewed casting notices and will therefore stop sending you new notices/alerts until you’ve cleaned out your inbox on the site. If only choose the “Send links in an email” option, then this won't be a problem -- and you'll still be able to use your Saved Casting/Job Notices Inbox for manually saving and organizing individual casting/job notices at anytime.

IMPORTANT  "SPAM" NOTE: Email from BackStage.com  occasionally ends up in "bulk," "spam," or "junk" email folders, even though each emails is actually a self-customized alert generated specifically for you.  Make sure to check your "bulk," "spam," and "junk" email folders if you're not receiving the Casting/Job Alerts you signed up for.

To prevent email from Back Stage being placed in your bulk/spam folder, please create a filter in your email program or service to deliver email from backstage.com and all related web domains (such as casting.backstage.com, searchease.com, groupee.com, vnuemedia.com,  and nielsen.com) to your inbox -- or make sure that all emails from Back Stage are marked within your email programs as being "not spam" or "not junk" or "safe."

HOW TO SET UP A FILTER IN HOTMAIL

  1. Go to the "Options" page.
  2. On the left side of the page, click "Mail," and then click "Custom Filters."
  3. Click "Create New," and then click "Advanced Filter" at the top of the page.
  4. Set filter to "From Addr and Contains." Type BackStage.com into the box.
  5. Select "Inbox" from the list of folders and click "OK."
  6. If you continue to have problems, you may need to create additional filters for web domains such as casting.backstage.com, searchease.com, groupee.com, vnuemedia.com,  and nielsen.com. If you're using special security software or spam-filters, please and BackStage.com and all of these other web-domains to your "safe list" or "white list" or list of "trusted" sources in your spam-filter/security settings.
  7. It's also possible that you've accidentally "Blocked" emails from Back Stage. Please see this article for help: "How to Remove an Address from Your Blocked Senders List in Windows Live Hotmail."

HOW TO SET UP A FILTER IN YAHOO! MAIL

  1. Go to the "Options" page.
  2. Click "Filters" under the "Management" section.
  3. Click "Add."
  4. Type in a name for your filter (e.g., "BackStage.com Emails").
  5. In "From Header," set the drop-down list to "Contains" and type in BackStage.com.
  6. In the "Then" section, set the drop-down list to "Inbox" and click "Add Filter."
  7. If you continue to have problems, you may need to create additional filters for web domains such as casting.backstage.com, searchease.com, groupee.com, vnuemedia.com,  and nielsen.com. If you're using special security software or spam-filters, please and BackStage.com and all of these other web-domains to your "safe list" or "white list" or list of "trusted" sources in your spam-filter/security settings.

Related Links:

Luke Crowe, National Casting Editor, Back Stage

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Comments

avril trusty/ fraser

i am ready for a job at this time . I am a licensed security guard . Thank you.

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